Maintenance Requests

We do not accept phone calls to order non-emergency repairs.

To submit maintenance requests:

• Please submit all service request through your tenant portal at the following link: submit maintenance ticket.

We will make every effort to address the request as soon as possible. You will be notified as soon as owner approval (if needed) is obtained to schedule the work. Non-emergency maintenance work is scheduled only during daytime hours Monday – Friday between the hours of 8:30 am to 4:45 pm.  If for any reason you are unable to keep a scheduled appointment, you must give us 24 hrs. notice to cancel or you will be charged a minimum $55.00.

Our maintenance emergency number is 480-329-5295. Someone will return your call ASAP. THIS NUMBER IS FOR WEEKEND AND AFTER HOURS EMERGENCIES ONLY! DURING BUSINESS HOURS, PLEASE CALL OUR MAIN LINE (480) 838-6631. EMERGENCIES ARE CONSIDERED: A/C OR HEATING WHEN WEATHER IS VERY EXTREME. OTHER EMERGENCIES ARE CONSIDERED A FIRE, FLOOD, OR ANYTHING THAT MAY BE A SAFETY ISSUE. IF YOU CALL AFTER HOURS OR ON THE WEEKEND AND IT IS NOT EMERGENCY IT WILL BE HANDLED THE NEXT BUSINESS DAY.

We offer the most comprehensive, full service property management available for residential rental homes.