Polly has always been very quick with helping me out on anything that I need and answering every question I have had. What a great experience I have had working with this company~ November 18, 2019
Polly oversees our property and is doing an amazing job. She has been very helpful with our move in as well as keeping us in the loop with work that needs to be done around the house. We greatly appreciate knowing that she is working hard to make renting a house a pleasurable experience. ~ November 18, 2019
I am always please with this property management company. They always are quick to respond with any maintenance issues, particularly Jessica the property coordinator, she is absolutely phenomenal. I would recommend this company to anyone. ~ October 22, 2019
Staff is great at assisting. This was my first rental through an agency and not directly from a homeowner or complex. It was definitely different and I appreciated the patience from staff. They worked really hard to help with all of our maintenance needs during our rental agreement. Tammy is definitely a great person to work with ~ October 18, 2019
Hi Mark, I have been with Desert Wide Properties since 1985 and have had many different managers. I now have Jessica and would like to take this great opportunity to give lots of thanks for the fantastic job that Jessica has done on my unit in Pointe at South Mountain.
She has gone beyond my expectations of management of my unit. We have had so many problems before and after the former tenants. She is always available to answer my questions and very responsive to my concerns; from new appliances, new HVAC and flooring and horrible infestations of cockroaches plus problems with the trash from the HOA. And on Friday a note to trim my palm tree which she found out that it is not on my property and notified the HOA.
Jessica is a great asset to Desert Wide Properties, I hope she makes this her career. Thank you Jessica! ~ October 21, 2019
Handyman showed up today as promised to take care of some of the needed repairs found after move in. Thank you for sending Jessie. He was thorough, professional and does quality work. He is a real asset to Desert Wide properties. Thank you all for your efforts in getting these repairs completed. ~ July 31, 2018
I wanted to take a second to reach out and commend Don for some great work. I worked with him for the first time this week and he did a tremendous job. We had an issue with our AC and he was prompt with the follow-up but he also did a great job of explaining the options, identifying how we might fix the problem in the most efficient way and even highlighted how we could use your vendor and get a quicker outcome without hurting our warranty on the new AC unit. I have worked with Desert Wide for a long time and he stands out in his ability to communicate and problem solve in a way that made it easy as an owner.
I wanted to make sure that he was recognized for his good work and I hope to be able to work with him again in the future. ~ July 27, 2018
You guys are the best. I’ll have a little return favor for Desertwide as well. Some positive Yelp review action does companies good.
Please give my thanks to everyone that assisted us with this rental yourself included, we very much appreciated everything and if the need arises in the future, will seek you out without hesitation.~ June 29, 2018
Hello! Thank you for that contact information. I just want to give a big thank you to you guys for being so timely and prompt with the couple of issues we have encountered. Each time we called we have been treated so nicely and had our concerns taken care of by desert wide. When we had the scorpions in the beginning of our move in you guys had someone come and spray right away which put our family at ease. Recently our AC went out and a really polite and lovely young gentleman came and fixed it within a couple hours. Our family appreciates all the care and thank you for this!
~ June 21, 2018
Just wanted to send a quick note to the team at Desert Wide and thank everyone for their immediate attention to my inquiry. If there is anything else you need from me – please let me know. ~ August 18, 2017
Thanks! A pleasure having Desert Wide as our property manager. While the investment was not what we hoped, we appreciated your efforts on our behalf. ~ August 18, 2017
“Thank you so much Donna! It was a pleasure to meet you yesterday and I really appreciate all you’ve done and are doing for me. If I ever have a rental property again I will most certainly use Desert Wide and will highly recommend you and your staff to others!
Thank you again!” ~ Oct. 7, 2015
Lorrie, Thank you for your assistance. We have enjoyed living in this home for the last eight years, and we appreciate Desert Wide’s service as our property managers. ~ Nov. 20, 2015
Dear April and the Desert Wide Team,
Thank You so much fo all your support over the past 10 years.
“Thank you so much for your help Lorrie. I’ve enjoyed the partnership as well” ~ Dec. 18, 2015
Dear Ms. Baker,
I appreciate your professionalism and all that Desert Wide has done for me over the past several years!
Thanks very much. ~ Dec. 21, 2015
Lorrie, Thanks for the professional help over the years managing my property. Happy Holidays, and God bless. ~ Dec. 22, 2015
Many thanks for your kind email and Lalitha would like me thank you immensely for all your good work on our behalf. Words fail to express how much this means to us. We will wait for the forms to come.
Ernest ~ Dec. 23, 2015
Laurie Ladd was by far the best Property manager I had assigned to me during my business relationship with Desertwide Properties. She was always professional and very helpful. ~ Dec. 28, 2015
Thanks for keeping me updated. I very much appreciate the good job you do on my homes. ~ Dec. 31, 2015
Happy New Year, Araceli;
Just to let you know the drywall work has been completed. The final painting was done this morning. The work done is a very professional job. Well done by the workers with precision.
Thank you for helping us out with this. ~ Jan. 4, 2016
Hello Samantha, I’d like to say thank you for all your help and fast action. I would like to know if there’s a way to thank the owner as well just to let them know how I appreciate everything and the home or you can pass a message?
Thank you again! ~ Jan. 11, 2016
You have been very helpful, efficient and prompt with your responses to our emails and property issues. Thank you for your help and best wishes in your new position. ~ Jan. 14, 2016
Happy New Year!!!!!! I have just received the news that you will no longer be helping me with 1118-1. I wish you GREAT SUCCESS with your new adventures at Desert Wide Properties. Thanks again for all of your kind help and patience over the years with 1118- N. East Lane. ~ Jan. 19, 2016
The guy who came out was great. Really nice while here and on the phone. Just wanted to pass that along because I appreciate it! He looked at the leaky sink and called his boss but said that he couldn’t fix it because there wasn’t a work order on it. He fixed the disposal and the running toilet.
Thanks, Spring ~ Jan. 20, 2016
Thanks for the information and advice regarding final inspection, and the need for some sprucing up in light of the rental market. I do indeed appreciate the time and attention you have given to me and the home.And I look forward to sprucing up the home with your support!
Sincerely, Madison ~ Jan. 21, 2016
This is great, having two decent applicants. By the way, this revised application process is improved and extremely helpful, so thanks for making things better. ~ Jan. 22, 2016
I just wanted to give you positive feedback that I feel you have listened to me and as a result, the process is improved. Thank you, and I really appreciate it. ~ Jan. 22, 2016
Thank you Laurie!!
You were absolutely wonderful. Wishing you best of luck in your new position!! ~ Jan. 26, 2016
I just want to say Thank you for responding to my maintenance request n let u know everything is working out awesome. Reno connecting the loose wires in the fuse box fixed the lighting problem. The entire list was fixed. Please pass on a big Thank You to Peggy in allowing the fixes and replacing the water heater so quickly.
Hi…Thanks so much for your fast attention to my garage problem. He said the chain was loose and he fixed everything up. I appreciate you,
I just saw this and yes we would love to continue renting the house. The house is wonderfula nd everyone at desert Wide is so pleasant. The rental increase is fine no problem. Thank you so much and please extend our thank you to the owner.
Best Wishes, Erin ~Feb. 09, 2016
Desert Wide Properties have always been very helpful to us every time we had a request or any concerns. Samantha always does a great job at Property Management and handling concerns. I wish all Property Managers were like you. Thanks for all of your help Samantha and staff. ~Feb. 22, 2016
I appreciate the service your team has provided during the last couple years. Thank you to you and your team at Desert Wide. ~Feb. 22, 2016
I appreciate the follow up. You and your team are awesome! It can be difficult & stressful owning property in another state. However, the staff at Desert Wide Properties makes it that much easier for us. It is very much appreciated! Your hard work & dedication to your clients goes a long way. ~ Feb. 23, 2016
Thank you Donna, you are always so helpful!
~ April 7, 2016
Thanks for following up on all that’s been going on. Thank you and DWP for all the hard work and communications. Thanks to the homeowners too. They were very pleasant to meet and truly concerned and interested in us as people and not just tenants with no faces. Kevin and Stephenie ~ Mar. 31, 2016
Thank you for the service over the years. I especially wish to acknowledge Lorrie Baker for her stepping up over and over to provide incredible customer service.
~ June 1, 2016
Thanks ever so much for sorting that for us Araceli…nice to know our investment property is in safe hands! ~ June 2, 2016
I wanted to thank you for setting up the tree and shrub trimming at my rental. It went smoothly and really helped during our moving in process. I appreciate your professionalism and how quickly you got this done for me!
~ June 2, 2016
I have worked with Desert Wide Properties while renting a property. They were easily accessible anytime time of day I had a question or maintenance issue. The staff was always friendly, nice and accommodating. I always say it trickles from above. The manager who I had the pleasure of working with from when I first was assigned to them until I end up purchasing the property, has been awesome. Thank you Laurie and your staff. I will definitely refer you. ~ August 18, 2017